However, a Microsoft spokesperson told BleepingComputer that the company is "aware of some Windows 7 customers reporting that they are unable to shut down without first logging off and are actively investigating." Microsoft hasn't yet acknowledged this as a known issue on the Windows Health Dashboards for Windows 10 or Windows 7, or on the Windows Message Center. Adobe Creative Cloud update behind the shutdown issues While the shutdown issues aren't as widespread on Windows 10 as they are Windows 7, all reports point at the same error and the same underlying bug being behind the problems. Shutdown error on Windows 10 ( are currently hundreds of user comments in this Reddit thread and over 70 in this one, as well as on the Microsoft Answers forums and Twitter.
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